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공개·회원 7명
Ethan Phillips
Ethan Phillips

Genshin Impact Game Files Download Error: How to Fix It by Checking Your Network Settings


How to Fix Genshin Impact Game Files Download Error




Genshin Impact is a beautiful and popular role-playing action game that was released in 2020 by miHoYo, a video game development company based in Shanghai, China. The game is free to play, but gamers can pay for additional in-game items such as new weapons or characters. However, many gamers have been facing difficulties downloading or updating the game on their Windows system. They get a game files download error that says "Check your network settings and try again". This error stops the downloading process and prevents them from installing or playing the game.


If you are one of those gamers who are frustrated by this error, don't worry. In this article, we will explain what causes this error and how to fix it with some simple and effective solutions. By following these steps, you should be able to download and enjoy Genshin Impact without any hassle.




genshin impact game files download error check your network settings



What is Genshin Impact and why is it popular?




Genshin Impact is an open-world adventure game that features a stunning anime-style graphics, a rich and immersive story, a diverse cast of characters, and a dynamic combat system. The game is set in a fantasy world called Teyvat, where players can explore various regions, interact with NPCs, complete quests, collect resources, craft items, and fight enemies. The game also supports online co-op mode, where players can team up with their friends or other players from around the world.


Genshin Impact has been praised by critics and players alike for its high-quality production, engaging gameplay, and generous content. The game has won several awards and nominations, such as the Google Play Best Game of 2020, the Apple App Store Game of the Year 2020, and the Golden Joystick Awards Ultimate Game of the Year 2020. The game has also attracted millions of fans and generated over $1 billion in revenue within six months of its launch.


What causes the game files download error?




The game files download error is a common issue that many Genshin Impact players encounter when they try to download or update the game on their Windows system. This error usually occurs because of some problems with the network settings, antivirus software, corrupt game files, DNS settings, or internet connection. Here are some of the possible causes for this error:


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Network settings




Sometimes network settings get corrupted because of some reasons and it might cause an error in the downloading process of Genshin Impact. Resetting the network settings will uninstall all the saved adapters and after restarting the computer it will install new adapters with new settings.


Antivirus software




As an extra layer of security, some antivirus software or the built-in antivirus tool on Windows system may prevent downloading the game files and hence cause the error. Disabling or adding an exception for Genshin Impact in your antivirus software may help.


Corrupt game files




The main reason why this kind of issue arises is because of corrupted game files. This may happen due to incomplete or interrupted downloads, power outages, malware infections, or disk errors. Uninstalling and reinstalling the game and launcher may solve this problem.


DNS settings




If the DNS settings are changed unknowingly, this might be responsible for this game files download error. DNS stands for Domain Name System, which translates domain names to IP addresses, which are used by computers to communicate with each other. Changing the DNS settings to a more reliable one, such as Google DNS, may fix the error.


Internet connection




Another possible cause for the game files download error is a poor or unstable internet connection. If your internet speed is too slow or your connection keeps dropping, you may not be able to download the game files properly. You can check your internet speed using online tools and contact your ISP if there is any problem.


How to solve the game files download error?




Now that you know what causes the game files download error, you can try some of the following solutions to fix it. These solutions are easy to follow and have worked for many Genshin Impact players. You don't have to try them all, just start with the first one and see if it works for you. If not, move on to the next one until you find the one that works.


Restart your router and check your internet speed




The first and simplest solution is to restart your router and check your internet speed. Sometimes, restarting your router can refresh your network settings and resolve any issues that may affect your download. To restart your router, just unplug it from the power source, wait for a few seconds, and plug it back in. Then, check your internet speed using online tools such as Speedtest.net or Fast.com. If your internet speed is too slow or inconsistent, you may want to contact your ISP and ask them to fix it.


Disable any VPN or firewall that may interfere with the download




The second solution is to disable any VPN or firewall that may interfere with the download. VPN stands for Virtual Private Network, which is a service that allows you to access the internet anonymously and securely. However, some VPNs may also slow down your internet speed or block some websites or applications. Firewall is a software or hardware that protects your computer from unauthorized access or malicious attacks. However, some firewalls may also prevent some programs from downloading or updating. To disable any VPN or firewall that may interfere with the download, follow these steps:


  • Right-click on the VPN icon in the system tray and select Disconnect or Exit.



  • Right-click on the Windows Start button and select Settings.



  • Click on Update & Security and then on Windows Security.



  • Click on Firewall & network protection and then on Allow an app through firewall.



  • Click on Change settings and then on Allow another app.



  • Browse and select Genshin Impact and its launcher from the list of apps and click on Add.



  • Make sure both Private and Public boxes are checked for Genshin Impact and its launcher and click on OK.



Then, try to download or update the game again and see if the error is gone.


Uninstall and reinstall the game and launcher




The third solution is to uninstall and reinstall the game and launcher. This can help you get rid of any corrupt game files that may cause the error. To uninstall and reinstall the game and launcher, follow these steps:


  • Press Windows + R keys to open the Run dialog box.



  • Type appwiz.cpl and press Enter to open the Programs and Features window.



  • Find Genshin Impact and its launcher from the list of programs and right-click on them.



  • Select Uninstall and follow the instructions to remove them from your computer.



  • Delete any remaining files or folders related to Genshin Impact from your computer.



  • Go to the official website of Genshin Impact and download the latest version of the game and launcher.



  • Run the installer and follow the instructions to install them on your computer.



Then, try to download or update the game again and see if the error is gone.


Use a VPN to connect to the downloading server




The fourth solution is to use a VPN to connect to the downloading server. This can help you bypass any regional restrictions or network issues that may prevent you from downloading the game files. To use a VPN to connect to the downloading server, follow these steps:


  • Download and install a reliable VPN service such as NordVPN, ExpressVPN, or Surfshark.



  • Launch the VPN app and connect to a server in a different region than yours.



  • Launch Genshin Impact launcher and try to download or update the game again.



If this doesn't work, you can try connecting to different servers until you find one that works for you.


Change your DNS settings to Google DNS




The fifth solution is to change your DNS settings to Google DNS. This can help you improve your network performance and reliability, as well as resolve any DNS-related issues that may cause the error. To change your DNS settings to Google DNS, follow these steps:


  • Press Windows + R keys to open the Run dialog box.



  • Type ncpa.cpl and press Enter to open the Network Connections window.



  • Right-click on your active network adapter and select Properties.



  • Select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.



  • Click on Use the following DNS server addresses and enter 8.8.8.8 as the preferred DNS server and 8.8.4.4 as the alternate DNS server.



  • Click on OK and close the window.



Then, try to download or update the game again and see if the error is gone.


Flush your DNS cache and reset your network settings




The sixth and final solution is to flush your DNS cache and reset your network settings. This can help you clear any outdated or corrupted DNS entries that may cause the error, as well as restore your network settings to their default state. To flush your DNS cache and reset your network settings, follow these steps:


  • Press Windows + X keys and select Windows PowerShell (Admin) or Command Prompt (Admin).



  • Type ipconfig /flushdns and press Enter to flush your DNS cache.



  • Type netsh winsock reset and press Enter to reset your Winsock catalog.



  • Type netsh int ip reset and press Enter to reset your IP settings.



  • Type netsh int ipv4 reset and press Enter to reset your IPv4 settings.



  • Type netsh int ipv6 reset and press Enter to reset your IPv6 settings.



  • Restart your computer and try to download or update the game again.



Conclusion




Genshin Impact is a fantastic game that deserves to be played by everyone who loves RPGs. However, some gamers may encounter a game files download error that prevents them from downloading or updating the game on their Windows system. This error can be caused by various factors, such as network settings, antivirus software, corrupt game files, DNS settings, or internet connection. Fortunately, there are some simple and effective solutions that can help you fix this error and enjoy the game without any hassle. We hope this article has helped you solve the game files download error and play Genshin Impact smoothly. If you have any questions or feedback, please feel free to leave a comment below.


FAQs




Q: How do I check if Genshin Impact is compatible with my system?




A: You can check the minimum and recommended system requirements for Genshin Impact on its official website. If your system meets or exceeds the requirements, you should be able to run the game smoothly. If not, you may need to upgrade your hardware or lower your graphics settings.


Q: How do I update Genshin Impact manually?




A: You can update Genshin Impact manually by downloading the latest patch from its official website. Then, you need to extract the patch file and copy it to the Genshin Impact game folder. After that, you need to run the launcher and click on Update to apply the patch.


Q: How do I contact Genshin Impact customer support?




A: You can contact Genshin Impact customer support by submitting a ticket on its official website. You need to provide your UID, server, device model, OS version, issue description, screenshots or videos, and any other relevant information. You will receive a reply within 24 hours.


Q: How do I fix other common errors in Genshin Impact?




A: You can fix other common errors in Genshin Impact by following some general troubleshooting steps, such as restarting your device, clearing your cache, verifying your game files, updating your drivers, or reinstalling the game. You can also check the official website or social media accounts of Genshin Impact for any announcements or updates regarding any known issues or fixes.


Q: How do I get more in-game items or characters in Genshin Impact?




A: You can get more in-game items or characters in Genshin Impact by participating in events, completing quests, exploring the world, opening chests, or using wishes. Wishes are a gacha system that allows you to obtain random items or characters by spending primogems or fates. You can earn primogems or fates by playing the game or purchasing them with real money. However, you should be careful and responsible when spending money on the game, as the chances of getting rare items or characters are very low and random.


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